28 be Privacy Policy — How Your Information Is Kept Secure
This page provides detailed information about how your personal data is collected, used, and protected on the 28 be platform. Please read the full policy before opening an account.
What Information Is Collected and Why
Information Collected at Registration
When opening an account on 28 be, your name, date of birth, mobile number, and payment method details are collected. This information is used to verify your identity and ensure secure transactions. Verifying a user's age in accordance with Bangladesh regulations is our responsibility, which is why collecting your date of birth is mandatory. Your mobile number is used for account login, OTP verification, and sending important notifications. All information provided is stored on secure servers and protected from unauthorized access. 28 be reserves the right to cancel any account at any time if it was registered with false or incomplete information.
Information Automatically Collected During Use
When you use the 28 be platform, your device type, operating system, browser version, and IP address are automatically recorded. This technical information is used to improve platform performance and detect potential security threats. Your gaming activity, betting history, and transaction records are stored so you can view your account history at any time. Cookies and session data are used to keep your login experience smooth and uninterrupted. This information is never sold to third-party advertisers.
Payment Information & Security
Only the necessary payment information is collected during transactions via bKash and Nagad. The entire payment process is completed through encrypted channels, so your financial information remains secure at all times. Deposit and withdrawal records are retained for a specified period for account verification and dispute resolution. When third-party payment gateways are used, that provider's own privacy policy will also apply. Your full payment account details are not stored on 28 be servers — only transaction reference numbers are kept.
Data Use, Sharing & Your Rights
How Information Is Used
Collected information is used solely to provide services, manage accounts, and improve the user experience. Your contact information is used to send important updates, transaction confirmations, and security notifications. Your gaming patterns may be analyzed to ensure responsible gaming, and support will be provided where needed. User activity data is analyzed to resolve technical issues on the platform and prevent fraud. Your information is never transferred to third parties for marketing purposes.
When Information May Be Shared
Under normal circumstances, 28 be does not share your personal information with any third party. However, necessary information may be provided in cases of legal obligation, court order, or a legitimate request from a government authority. Limited information is shared with approved payment partners such as bKash and Nagad for payment processing, but they may not use that information for any other purpose. Technical service providers for the platform operate under strict confidentiality agreements. If any information sharing does occur, we will make every effort to notify you in advance.
Your Rights & Data Control
You can view and, if necessary, correct the information stored in your account at any time. If you request account closure, information beyond what is required by legal obligation will be deleted within a specified timeframe. If you wish to know how your information is being used, contact our support team and we are committed to responding transparently. If you do not wish to receive marketing messages, you have the option to withdraw that consent at any time. Protecting your privacy is one of 28 be's core responsibilities, and we make no compromises on this.
Policy Changes & Contact
This privacy policy may be updated from time to time, and a notice will be posted on the platform before any changes take effect. For significant policy changes, a direct message may be sent to your registered mobile number. Continued use of the platform will be taken as your acceptance of the updated policy. For any privacy-related questions or concerns, please contact our support team at: [email protected]. For more details, please also visit our Terms & Conditions and Responsible Gaming page as well.